Current marketplace status
Checkout currently runs in test mode only: no real money is charged and no real refunds or seller payouts are made. Cancellations before shipment trigger a full refund through the payment provider; seller payouts are handled manually by the marketplace.
Order disputes and returns after shipment are reviewed through support reports; filing a report does not automatically trigger a refund.
Handling time and packaging
Sellers must ship within 5 business days after payment, unless the listing clearly states a different handling time.
Sellers must package items securely and provide valid tracking when available. Handling times and any exceptions must be accurately disclosed in the listing.
Shipping addresses
Buyers are responsible for providing the correct shipping address.
Late, lost or undelivered packages
If an order has not shipped by the stated deadline, the buyer can contact marketplace support to request cancellation.
Carrier delays are not automatically the seller’s fault. Lost or undelivered packages can be reviewed using the available tracking, messages and other evidence. A review is not an automatic refund guarantee.
Support & privacy contact
Owner configuration required: marketplace support and privacy contact details have not been supplied. A support escalation or privacy request cannot currently be sent from these pages. This is not an active contact address.
For item questions, use Message seller on a non-sample listing after signing in. Use Report listing for suspected counterfeit or misleading listings; this submits a listing report, not an order cancellation or refund request.